Content Marketing Platform 

Platform UI Updates

We're making a few tweaks to modernize CMP's interface and make it easier to view your work:

• Collapse and expand buttons will be made available on the navigation bar, giving you the option to widen your view of what you're working on
• Increased viewport width of pages and non-sticky headers in Plan and Library modules will give you more space to view your work, upcoming plans, and saved assets
• Previously, instance names were in the dashboard section. Now they will be located at the top of the left navigation panel to easily view. Long names will be truncated, but can be viewed in a tooltip.
• To make it more obvious on how to filter, we'll be removing the current funnel icon and adding a new filter button located to the right of the search bar in Plan, Work Request and Library modules

Learn more.

Updates to Settings for Omnichannel Content

You may have noticed some minor changes to the content model templates area in Settings. We're making it even easier to find, edit and create new content models for all your omnichannel needs. What's changed? We've added pagination, descriptions and made associated images visible in the repository, as well as given the ability to sort by title, duplicate api identifiers and set models as active or inactive. 

Learn more.

Business Calendar

For better transparency around team availability, admins will have the ability to set company-wide schedules, ensuring everyone is aware of non-working days. Employees can also seamlessly submit and track their PTO requests.

Learn more.

UX Delights

• Video Streaming: Videos stored in Library can now be played within your browser via the public link (instead of being auto-downloaded). Just check off "Video streaming from URL" in Asset Management Settings. Learn more.
• Field Groups: Users can create templates for field groups so the fields will automatically populate when the applicable template is chosen (e.g. if a user chooses Asset template, the pre-defined asset fields will automatically be shown, as pictured below). Learn more.
• Pin Content in Task: Tasks are often filled with multiple pieces of content—whether they're resources, drafts or examples—making it difficult to know which asset is being worked on. Users can now highlight an asset by pinning it: Just click on the ellipses menu on the piece of content and choose "Pin Content." Learn more.
• Editing Tasks: We've introduced more flexibility so users can now apply any task template to the task during editing, with all changes reflected in the History tab. Learn more.
• Rich Text Comments: Add a little *spice* to your feedback in CMP with rich text. Your comments can now be bolded, underlined, italicized, hyperlinked, or highlighted. Add emojis, bullets, and numbered points or change text color to make comments easier to visualize (or, just for fun). Learn more.

Service Notfications

As an ongoing improvement of Optimizely’s service status dashboard, we are now introducing Content Marketing Platform services notifications! Going forward, the real-time information of the Optimizely service Content Marketing Platform (CMP) will be available at status.optimizely.com.

If you would like to subscribe to notifications for specific service component(s) use the subscribe button on the top right of the Optimizely status page.

From and including June 25, 2024, the former Newscred (Welcome) status page web address http://status.newscred.com/ will be redirected to status.optimizely.com and status.newscred.com will be sunset.

CMS + CMP Publishing Integration

For customers with CMP and Optimizely CMS 12, this integration offers a more streamlined approach for marketers to manage the content production lifecycle of their CMS pages by taking advantage of tasks and workflows in CMP.

*Reach out to your account representative for more information.

Library Homepage Revamp

We're enhancing Library's functionality with a better way to visualize assets. In the new Category View, assets are organized by file type (folders, images, articles and documents). Additional updates include folder previews and improved thumbnail images, making it easier for marketers to find and reuse content.

Learn more

Bring Your Own AI

Users can now connect their own AI models to CMP to power content generated by Optimizely's AI assistant, Opal. This ensures that Opal is providing output based on the data, brand guidelines and tone of voice that the AI provider has been trained on, making it easier for marketers to create on-brand content and campaigns.

Learn more

Edit Campaign Templates

Campaign Templates can now be edited by those with access to the Templates page in Settings. Users can also enable placeholder tasks within Settings to further build out the templates. The templates can be deleted or copied, making it easy (and fast) to create variations of a specific template.

Learn more

WordPress Integration Revamp

The revamped WordPress integration uses new APIs for enhanced security and performance, and supports both standard and custom post types. The integration also enables marketers to take advantage of CMP's Omnichannel Editor and its extended capabilities for creating content. *Reach out to your account representative for more information.

Learn more

UX Delights

• Set asset expiry in a Task: Within a Task, users will be able to conveniently assign expiration dates to content directly below the asset. Learn more
• Timeline View enhancement: To improve visualization in the Timeline View of the Plan module, campaign titles will be shown above the timeline bars. Learn more
• Workflow Step Fields: In Settings, users can add fields to individual steps in a workflow to easily search and find all "like" steps across tasks and campaigns in the Calendar view. Learn more
• Bulk editing in List view: Users can select multiple rows in List view to make bulk edits.
• Sort by custom fields in List view: Users can sort columns that are custom fields in List view
• Versioning in Omnichannel Editor: Users can view, manage and restore versions of omnichannel content​
• Fuzzy Search in Library: Users can find assets in Library easier when using the search bar with fuzzy search logic, which will return all results that closely match their search term without needing to match exactly​​

To kick off the new year, we hosted a product roadmap webinar to give insight into the roadmap for the Optimizely One product suite and Content Marketing Platform. Couldn't make it?

Watch the recording!

Asset Fields

Asset Fields allows users to greater control over the type of fields applied to an asset, providing the ability to customize and create fields from the Library or within a task.

Learn more

UX Delights

• Auto-complete Work Requests: A work request will be automatically completed when all related tasks are complete.
• Send Assets to Library Pre-completion of Task: Configurable in Workflow Settings, users can have assets automatically pushed to the Library after a specified step in a workflow without the task having to be completed.

Highspot Integration

This integration enables marketers to create and update sales content and collateral in CMP, and push to specified spots and lists in Highspot, making sales enablement (and maintaining sales assets) easier than ever.

Learn more

Omnichannel Authoring & Delivery

Create content once and use it for landing pages, emails, newsletters, and social posts, and preview and publish across various channels – without leaving the CMP.

The new Editor experience will feature inline commenting and content recommendations, channel-specific previews, proofing and progressive editing. *Reach out to your account rep for more information.

Learn more!

Brand Templates

Brand Templates empowers even the least design-savvy marketers to customize assets in minutes, while ensuring everything is on brand.
 
When creating templates, designers can lock specific elements so only certain components can be edited by other users. This helps to ensure consistent branding and compliance, and gives time back to designers to develop new materials rather than reworking existing assets.

In our December release, Brand Templates will be able to be accessed from the Task in the Add Content dropdown. Users will also be able to create a template from scratch in the Task (Admins, Creator roles, and any custom role with a "Manage Template" permission).

See how it works

On Hold Tasks

Instead of bumping out the due date or archiving work when priorities change, users will be able to change Task statuses to On Hold, then pick the work back up when time allows.

See how it works

Asset Fields

Users will have greater control when organizing DAM (Library) assets, with the ability to customize and create their own Asset Fields.

Improved DAM integrations with custom Asset Fields will allow marketing teams, third parties, partners, agencies and other users of the DAM to better organize huge volumes of assets with complex criteria — especially via integrations/API.

UX Delights

• Nested folder search in Library: Search for assets within a specific folder
• Character count on rich text fields: Set and view character count limits on rich text fields
• Helper text for fields: Set helper text for fields in Settings to guide users to provide the appropriate information
• Progressive form updates in Work Requests: Keep forms to a single page and reuse fields more than once

Reporting

Admins can export CMP data to easily share with external stakeholders, including:

• Library assets
• Work Requests
• Campaigns
• Tasks
• Templates
• Fields
• Events
• Users
• History table

CMS + CMP Publishing Integration

In addition to the already-live connection to the Optimizely Content Management System (CMS), a version of the CMS 12 Editor will be embedded directly into the CMP to support content blocks and translations.  

This will make the content lifecycle more seamless than ever, bridging the gap between content planning and creation (CMP) and publishing (CMS).

*Reach out to your account rep for more information.